We have easy and flexible booking options to give you peace of mind by protecting 100% of the investment entrusted to Aurora Expeditions.
For those who are booked on voyages departing until April 2024 that wish to cancel their expeditions, we provide the following options:
Easily rebook your trip if you have to cancel 90 days or more outside of departure date, we will offer you a future travel credit.
Easily rebook if you have to cancel your trip within 14 days of departure due to Covid-19 reasons or if you are unable to embark the ship due to a positive covid test result. You will receive a 100% future travel credit for the expedition fare paid to be used on a future expedition within 24 months.
To claim your Future Cruise Credit, you will be required to provide proof of a positive Covid-19 test result, certified by a medical practitioner or a regulated covid authority or clinic.
All future travel credits may be shared or given to a Friend or Family provided written consent is given to Aurora Expeditions. The future travel credit is to be used within 2 years (24 months) post the original departure date.
For all other bookings our standard T&C’s apply.
All voyage deposits placed with Aurora Expeditions are automatically placed into a separate trust account. The funds we receive from you for your future travel are safely held by the Aurora Passenger Trust and used only for payments related to your expedition if required.**
**Terms & Conditions: Only valid for new deposits from 2 December 2020 until advised otherwise. Deposits will be released from the trust fund 120 days prior to departure and is subject to our terms and conditions at time of booking. Trust fund deposits can’t be used by Aurora Expeditions, except when required to make expedition pre-payments to third party suppliers in order to secure trip related arrangements. Bookings made prior to 2 December 2020 are not valid for the deposit protection program. Please refer to our full Terms & Conditions below.
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